Yes. Please show your ID to the delivery associate / pick up station. It can be your Driver's License, Work ID or your Passport.

You can cancel your order by ​contacting our Customer Service！

NO, You dont need an existing account to shop with us, But if you have account with us, you can enjoy our reward Program

We will send you regular updates about your order via emails and SMS, Once your order has left our warehouse. you can track by your tracking number.

Our business days is Monday to Friday only, excluding weekends. Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted 3 times over 5 days (7.00 am to 5.30pm ) after which the item will be cancelled. Pick Up Station: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station. Please note: 9mobile subscribers may be unable to receive text messages. Ensure you pickup your item within 5 days, otherwise it will be cancelled.

No, Sorry, please pay for your order in full, in advance, by Paypal or Credit Card

Before returning goods, please contact us first to discuss the issues you are having. mostly times we are able to sort out the problem by giving technical support, without you having to send anything back. If there are irremediable defects with the devices, you can return them back to us for repair or replacement under our twelve months warranty. Please email our Customer Service Department at: service@solarpowerpro.com, we will offer you a return code (e.g. RETURN12345) and our return address, along with additional important instructions.

1. What is Drop Shipping? Drop shipping is a retail method in which you don’t keep products in stock. Instead, solarpowerpro.com supply that stocks our own inventory – you transfer customer orders and shipment details to us, and we ship the goods directly to the customer. The biggest benefit of drop shipping is you don’t have to worry about fulfillment or inventory issues. Also, most customers don’t know you’re drop shipping . 2. Easy start and no extra charges. SolarPowerPro.com allows drop-shiping orders for all customers, there are no additional charges, just order online in the same way as usual, and put a new shipping address and type dropshipping in additional information when you checkout the order. And we will ship your order without any logos or company names.